Legal
Privacy policy
This page explains what happens to the information you send us through this website, and to the visit statistics we collect if you allow them. It is short because we collect very little.
Who is responsible
VLC TRADE GROUP SL, C/ Literato Gabriel Miró 38, bajo, oficina 7, 46008 Valencia, Spain, is the data controller for personal data submitted through this website. You can reach us at info@vlctradegroup.es.
What we collect
Only what you send us in an enquiry: your name, company, job title, email address, mobile number, country, the destination if it is different, the topic and your message. To protect the form from automated spam, the server also records the time of the enquiry, your IP address and your browser type.
Why we hold it, and for how long
To answer your enquiry and, where a business relationship follows, to manage it. The lawful basis is our legitimate interest in answering a business enquiry you started, and where a contract follows, the performance of that contract. We keep enquiry correspondence for as long as the business relationship is active and for the period Spanish commercial and tax law requires after it ends.
Who else sees it
Our email and hosting providers, as the technical means of receiving your message. Where your order requires it, the relevant manufacturer or freight forwarder. We do not sell data and we do not share it for marketing.
Your rights
Under the GDPR you can ask for access to the personal data we hold about you, its correction or erasure, restriction of processing, or portability, and you can object to processing based on legitimate interest. Write to info@vlctradegroup.es. You also have the right to complain to the Spanish data protection authority, the Agencia Española de Protección de Datos.
Cookies and analytics
We use Google Analytics 4 to count visits and see which pages are useful, but only if you accept it in the cookie bar. Until you choose, and if you decline, Google Analytics is not loaded and no analytics cookies are set. Fonts and images are served from this domain rather than from a third party, and the site sets no advertising cookies.
If you accept, Google Analytics sets two cookies on this domain, _ga and _ga_1SKXCHQX47, which last up to two years and let it tell a returning visitor from a new one. It records the pages you view, how you reached the site, your approximate location (country and city), your device and browser, and when you visited. Google Analytics 4 does not log or store IP addresses, and we have not switched on Google's advertising features or Google signals. Google Ireland Limited processes this data for us. Visit-level data is deleted after the retention period set in our account, at most 14 months; after that only aggregated statistics remain. Google may process data in the United States under the EU-U.S. Data Privacy Framework.
The lawful basis is your consent (Article 6(1)(a) GDPR and Article 22.2 of Spain's Law 34/2002, LSSI-CE). You can change or withdraw it at any time with the "Cookie settings" link at the bottom of every page; declining after accepting deletes the analytics cookies. Your choice is stored in your browser for 12 months, after which we ask again.
Last updated: 15 October 2026.